The personal information we collect and use

1. We collect the following personal information that you provide to us:
   1. Name;
   2. Email;
   3. Country;
   4. City; and
   5. Phone number

   Some examples of when we collect this information include when you:

   1. Register as a volunteer;
   2. Upload data to the Pollution Index™ platform;
   3. Sign up to our newsletter;
   4. Download reports from the Pollution Index™ platform; or
   5. Register interest in an activity.
2. Personal information you provide about third parties

   If you give us information about another person, you confirm that the other person has appointed you to act on their behalf and agreed that you will:

   1. Consent on their behalf to the processing of their personal data;
   2. Receive any data protection notices on their behalf; and
   3. Consent on their behalf to the transfer of their personal data abroad;
3. Monitoring and recording communications

   We may log communications such as emails for the purpose of helping to track enquiry emails and make sure they are being actioned and track downloads from our website.

4. Cookies and similar technologies

   A cookie is a small text file which is placed onto your computer or electronic device when you access our website. Similar technologies include web beacons, action tags, local shared objects (‘flash cookies’) and single-pixel gifs. Such technologies can be used to track users’ actions and activities, and to store information about them. We use these cookies and/or similar technologies on this website and throughout our portal.

   For example, we may use cookies to monitor and/or collect the following information:

   1. How many times a user visits the site;
   2. What their actions are on the site;
   3. How long they stay on the site;
   4. Where they have come from ie. affiliate site or third party; or
   5. Where they are located.

   This information helps us to build a profile of our users. Some of this information may be anonymised or de-identified, which means that we will not be able to identify you individually.

   In addition, it should be noted that in some cases our cookies or similar technologies may be owned and controlled by third parties who will also collect personal information about you.

   On the first occasion that you use our site we will ask whether you consent to our use of cookies. If you do not, cookies will not be used. Thereafter you can opt-out of using cookies at any time or you can set your browser not to accept cookies and the websites below tell you how to remove cookies from your browser. However, some of our website features may not function as a result.

   For further information on our use of cookies, please see our Website cookie policy.

   For further information on cookies generally visit www.aboutcookies.org or www.allaboutcookies.org.

5. How we use your personal information

   We collect information about our users for the following purposes:

   1. to maintain a database of our volunteers
   2. to track downloads from the Pollution Index™ platform
   3. to help track the performance of advertising campaigns; and
   4. so that we can offer a better user journey and experience.
6. Who your information may be shared with

   We may share your information with our related companies (including Seabin Project Pty Ltd and the Seabin Foundation) for the purposes of promoting the work of those entities, seeking donations or supplying products and services.

   We may share your information with law enforcement agencies in connection with any investigation to help prevent unlawful activity.

   We will otherwise not share your personal information with any other third parties.

7. Marketing

   We (or one of our related companies) may wish to send you information about products, services, offers, competitions and our business which may be of interest to you. Such information could be sent by post, email, telephone, text message or automated call.

   We will ask whether you would like us to send you marketing messages on the first occasion that you provide any relevant contact information (i.e. on purchase, signing up to a newsletter, entering a competition etc). If you do opt in to receive such marketing from us you can opt out at any time (see ‘What rights do you have?’ below for further information). If you have any queries about how to opt out, or if you are receiving messages you do not want you can contact us using the details provided below.

8. How long your personal information will be kept

   We will hold your personal information for the following periods:
   Indefinitely

9. Reasons we can collect and use your personal information

   We rely on the following as the lawful basis on which we collect and use your personal information:

   1. enable us to provide our services
   2. provide services to you;
   3. to satisfy our legal obligations.
10. Keeping your information secure

    We have appropriate security measures in place to prevent personal information from being accidentally lost, or used or accessed in an unauthorised way. We limit access to your personal information to those who have a genuine business need to know it. Those processing your information will do so only in an authorised manner and are subject to a duty of confidentiality.

    We will also use technological and organisation measures to keep your information secure.

    We also have procedures in place to deal with any suspected data security breach. We will notify you and any applicable regulator of a suspected data security breach where we are legally required to do so.

    Indeed, while we will use all reasonable efforts to secure your personal data, in using the site you acknowledge that the use of the internet is not entirely secure and for this reason we cannot guarantee the security or integrity of any personal data that are transferred from you or to you via the internet. If you have any particular concerns about your information, please contact us using the details below.

11. Transfers of your information out of the EEA

    The Pollution Index™ platform, and all personal information you provide to us through this website, is hosted on servers located in Australia. We will take reasonable steps to ensure any third parties to whom we transfer your personal information comply with all applicable legislation.

12. What rights do you have?

    Depending on the jurisdiction in which you are based, your rights under legislation in relation to your personal information may include:

    1. fair processing of information and transparency over how we use your use personal information;
    2. accessing your personal information and to certain other supplementary information that this Privacy Notice is already designed to address;
    3. correcting any mistakes in your information which we hold;
    4. erasing of personal information concerning you in certain situations;
    5. receiving the personal information concerning you which you have provided to us, in a structured, commonly used and machine-readable format and have the right to transmit those data to a third party in certain situations;
    6. objecting at any time to processing of personal information concerning you for direct marketing;
    7. objecting to decisions being taken by automated means which produce legal effects concerning you or similarly significantly affect you;
    8. objecting in certain other situations to our continued processing of your personal information;
    9. otherwise restricting our processing of your personal information in certain circumstances; and
    10. claiming compensation for damages caused by our breach of any data protection laws

    If you would like to exercise any of these rights please:

    1. email, call or write to us
    2. let us have enough information to identify you
    3. let us have proof of your identity (a copy of your driving license, passport or a recent credit card/utility bill)
    4. let us know the information to which your request relates.

    From time to time we may also have other methods to unsubscribe (opt-out) from any direct marketing including for example, unsubscribe buttons or web links. If such are offered, please note that there may be some period after selecting to unsubscribe in which marketing may still be received while your request is being processed.

13. How to complain

    We hope that we can resolve any query or concern you raise about our use of your information.

    If you remain unsatisfied with the way in which we have handled a privacy issue, you may approach an independent advisor or, in Australia, contact the Office of the Australian Information Commissioner (OAIC). See www.oaic.gov.au for how to make a complaint.

    The General Data Protection Regulation also gives you right to lodge a complaint with a supervisory authority, in particular in the European Union (or European Economic Area) state where you work, normally live or where any alleged infringement of data protection laws occurred. The supervisory authority in the UK is the Information Commissioner who may be contacted at https://ico.org.uk/concerns/ or telephone: 0303 123 1113.

14. Changes to the privacy policy

    This privacy policy was last updated on 05/07/2021.

    We may change this privacy policy from time to time. You should check this policy occasionally to ensure you are aware of the most recent version that will apply each time you access this website. We will also attempt to notify users of any changes by notice on our website.

15. Contacting us

    If you have any questions about this policy or the information we hold about you, please contact us by:

    1. e-mail: [email protected]
    2. post: 5/71 Centennial Circuit Byron Bay 2481
    3. telephone: +61 467 515 880
    4. let us know the information to which your request relates.

    Calls will be answered at the following times:

    Monday to Friday 0900 – 1700 AEST

    We may record calls for quality and training purposes.